T & C's & Privacy Policy

Get Your Dual Controls & Dash Cams Professionally Fitted at the Same Time

2. Dual Controls

2.1. Quotes

Any quote given is valid for 6 weeks, any prices on our website are for fitting / removal at our workshop, where quotes are for refurbished Dual Controls, we may have limited stock these will be allocated to who books and pays there deposit first, where quote is for new dual controls, we reserve the right to change the quote with notice should our suppliers change their prices.

2.2. Deposits

£50 for a booking and reserve a set of Refurbished or Universals Dual Controls

£100 to order new He-Man dual controls and for booking

Deposits are non-refundable if you change your mind, but should you need to change your appointment, providing you have given at least 3 full working days’ notice, this would be ok up to two times. In the event we take a deposit and for any reason we cannot obtain the dual controls, your deposit would be refunded in full straight away.

Deposit will hold dual controls for up to 6 weeks.

2.3. Location

Our fitting location is at Unit 5, Hawarden Road, Caergwrle, Flintshire, LL12 9BB, we may do mobile fitting depending on where at an extra charge to cover our time and travel costs, we would require somewhere off road where both front doors can be fully opened, and we reserve the right to rearrange booking in the event of bad weather.

2.4. Dual controls

In most cases we fit He-Man Dual Controls that are designed for your car, where He-Man aren't available, we may fit Universal Dual Controls, these are designed to be able to fit most vehicles, but we do not guarantee that they will always fit all vehicles. so, there is a possibility on vehicles we haven't done before, that you could come for fitting, and we may not be able to fit them, sometimes we may have to cut some of the sound insulation and drill small holes to see if it’s possible to fit.

Should you come for fitting, and it isn't possible to fit them we would blank any holes drilled and put sound insulation back and there wouldn't be any charge and any deposit would be refunded straight away.

2.5. Payments

We can accept Bank transfers, Cash or card Payments. (Bank Transfers are preferred)

2.6. Cancellation

We will contact you a few days before your booking, to confirm your booking, detail and to make sure everything is in place ready to do the work required, we will only turn up to carry out work if we have had confirmation, if you do come across any issues like your car delivery date gets delayed, please let us know asap.

In the event you need to cancel or rearrange please let us know ASAP which will allow us to take other bookings.

2.7. Our He-Man Life-Time Warranty on New and refurbished He-Man Dual Controls supplied by us or New supplied by customer.

All our work is fully insured and all our new & Refurbished He-Man Dual Controls supplied and fitted by us or new ones supplied by yourself and fitted by us, come with our own full Lifetime warranty on all parts including cables, secondhand Dual Controls supplied by yourself or dual controls swapped from one vehicle to another if in full working order and fitted with new cables will also come with our Full LifeTime warranty. Lifetime warranty does not include adjustments, but we would always do free adjustments if needed at our workshop to any dual controls we have fitted.

2.71 Cables & Springs

Cables and springs are wear and tear items and over time may wear out, the manufactures of Dual Controls do give limited warranties for these, but on He-Man Dual Controls where these have been fitted by ourselves we will guarantee them for the whole time you own them in the original car they were fitted to, should the cables need replacing we would do this free of charge at our workshop, if a spring needs replacing, we can do this free of charge at our workshop or we can post you one to you.

2.72 This Life-Time Warranty is subject to the He-Man Dual Controls still being fitted to the original vehicle we fitted them to and is still own by the person who bought them and is limited to Parts and Fitting Only, and excludes pedal rubbers

2.73 Fast Universal Dual Control Warranty

The warranty on these (including cables and springs) is 12 months or 12,000 miles whichever comes first and is subject to them still being fitted to the original vehicle we fitted them to and is still own by the person who bought them and is limited to Parts and Fitting Only, and excludes pedal rubbers

2.73 In the event of a warranty claim these are carried out at our workshop.

2.8. Fitting and Insurance

In order to fit Dual Controls in most cases carpets and sound insulation will need to be cut as per instructions, and in some cases some of the plastic trims will need to be cut, some bits of trim may need to be removed, in this case we will give them to you to keep in order to be able to refit them when dual controls are removed. If you’re having these fitted to a non-driving school car, you should notify your insurance company before having them fitted.

2.81 Where fitting of Universal Dual Controls there is a small risk of not being able to fit them, and in order to find out we may need to cut away some sound isolation, and drill small holes.

2.9 Manufactures making changes.

Sometimes car manufactures make changes that affects how the dual controls fit, sometimes this is without any notice and the first we know is when a dual control fitter attempts to fit a set, in this instance if this was to mean we couldn't fit a set to your car, this would have been out of our control and therefore we would take no responsibility for this other than there wouldn't be a charge and any deposit refunded

2.10 Refurbished Dual Controls

Refurbished Dual Controls may show wear to paint, slight wear to pedal rubber and may have brackets made by ourselves these will have no effect on how the dual controls work, these where fitted will come with new inner cables and cable springs, unless stated otherwise, and will work as good as new with our full lifetime warranty.

2.11 Free Annual Checks on Dual Controls

On dual controls we supplied and fitted, We will check and adjust if needed and replace parts in the unlikely event they need changing for free (excluding pedal rubbers) carried out at our workshop

3. Dash Cams

3.1 Dash Cams

Our Road Angel Dash Cams supplied by us come with 3-year manufactory warranty, we do not offer warranty on any customer supplied Dash Cams,

Last updated 25th September 2023

This privacy notice for MC Dual Controls ('we', 'us', or 'our'), describes how and why we might collect, store, use, and/or share ('process') your information when you use our services ('Services'), such as when you:

Visit our website at mcdualcontrols.co.uk, or any website of ours that links to this privacy notice
Engage with us in other related ways, including any sales, marketing, or events

Questions or concerns? Reading this privacy notice will help you understand your privacy rights and choices. If you do not agree with our policies and practices, please do not use our Services. If you still have any questions or concerns, please contact us at contact@mcdualcontrols.co.uk.

SUMMARY OF KEY POINTS
This summary provides key points from our privacy notice, but you can find out more details about any of these topics by clicking the link following each key point or by using our table of contents below to find the section you are looking for.
What personal information do we process? When you visit, use, or navigate our Services, we may process personal information depending on how you interact with us and the Services, the choices you make, and the products and features you use. Learn more about personal information you disclose to us.
Do we process any sensitive personal information? We do not process sensitive personal information.
Do we receive any information from third parties? We do not receive any information from third parties.
How do we process your information? We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law. We may also process your information for other purposes with your consent. We process your information only when we have a valid legal reason to do so. Learn more about how we process your information.
In what situations and with which parties do we share personal information? We may share information in specific situations and with specific third parties. Learn more about when and with whom we share your personal information.
How do we keep your information safe? We have organisational and technical processes and procedures in place to protect your personal information. However, no electronic transmission over the internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorised third parties will not be able to defeat our security and improperly collect, access, steal, or modify your information. Learn more about how we keep your information safe.
What are your rights? Depending on where you are located geographically, the applicable privacy law may mean you have certain rights regarding your personal information. Learn more about your privacy rights.
How do you exercise your rights? The easiest way to exercise your rights is by submitting a data subject access request, or by contacting us. We will consider and act upon any request in accordance with applicable data protection laws.
Want to learn more about what we do with any information we collect? Review the privacy notice in full.

TABLE OF CONTENTS
1. WHAT INFORMATION DO WE COLLECT?2. HOW DO WE PROCESS YOUR INFORMATION?3. WHAT LEGAL BASES DO WE RELY ON TO PROCESS YOUR PERSONAL INFORMATION?4. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?5. DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?6. HOW DO WE HANDLE YOUR SOCIAL LOGINS?7. HOW LONG DO WE KEEP YOUR INFORMATION?8. HOW DO WE KEEP YOUR INFORMATION SAFE?9. DO WE COLLECT INFORMATION FROM MINORS?10. WHAT ARE YOUR PRIVACY RIGHTS?11. CONTROLS FOR DO-NOT-TRACK FEATURES12. DO WE MAKE UPDATES TO THIS NOTICE?13. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?14. HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?

1. WHAT INFORMATION DO WE COLLECT?
Personal information you disclose to us
In Short: We collect personal information that you provide to us.
We collect personal information that you voluntarily provide to us when you register on the Services, express an interest in obtaining information about us or our products and Services, when you participate in activities on the Services, or otherwise when you contact us.
Personal Information Provided by You. The personal information that we collect depends on the context of your interactions with us and the Services, the choices you make, and the products and features you use. The personal information we collect may include the following:

names
phone numbers
email addresses
contact preferences
billing addresses
mailing addresses

Sensitive Information. We do not process sensitive information.
Social Media Login Data. We may provide you with the option to register with us using your existing social media account details, like your Facebook, Twitter, or other social media account. If you choose to register in this way, we will collect the information described in the section called 'HOW DO WE HANDLE YOUR SOCIAL LOGINS?' below.
All personal information that you provide to us must be true, complete, and accurate, and you must notify us of any changes to such personal information.
Information automatically collected
In Short: Some information — such as your Internet Protocol (IP) address and/or browser and device characteristics — is collected automatically when you visit our Services.
We automatically collect certain information when you visit, use, or navigate the Services. This information does not reveal your specific identity (like your name or contact information) but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our Services, and other technical information. This information is primarily needed to maintain the security and operation of our Services, and for our internal analytics and reporting purposes.
Like many businesses, we also collect information through cookies and similar technologies.
The information we collect includes:

Log and Usage Data. Log and usage data is service-related, diagnostic, usage, and performance information our servers automatically collect when you access or use our Services and which we record in log files. Depending on how you interact with us, this log data may include your IP address, device information, browser type, and settings and information about your activity in the Services (such as the date/time stamps associated with your usage, pages and files viewed, searches, and other actions you take such as which features you use), device event information (such as system activity, error reports (sometimes called 'crash dumps'), and hardware settings).
Device Data. We collect device data such as information about your computer, phone, tablet, or other device you use to access the Services. Depending on the device used, this device data may include information such as your IP address (or proxy server), device and application identification numbers, location, browser type, hardware model, Internet service provider and/or mobile carrier, operating system, and system configuration information.
Location Data. We collect location data such as information about your device's location, which can be either precise or imprecise. How much information we collect depends on the type and settings of the device you use to access the Services. For example, we may use GPS and other technologies to collect geolocation data that tells us your current location (based on your IP address). You can opt out of allowing us to collect this information either by refusing access to the information or by disabling your Location setting on your device. However, if you choose to opt out, you may not be able to use certain aspects of the Services.

2. HOW DO WE PROCESS YOUR INFORMATION?
In Short: We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law. We may also process your information for other purposes with your consent.
We process your personal information for a variety of reasons, depending on how you interact with our Services, including:

To facilitate account creation and authentication and otherwise manage user accounts. We may process your information so you can create and log in to your account, as well as keep your account in working order.
To deliver and facilitate delivery of services to the user. We may process your information to provide you with the requested service.
To respond to user inquiries/offer support to users. We may process your information to respond to your inquiries and solve any potential issues you might have with the requested service.
To fulfil and manage your orders. We may process your information to fulfil and manage your orders, payments, returns, and exchanges made through the Services.
To enable user-to-user communications. We may process your information if you choose to use any of our offerings that allow for communication with another user.
To save or protect an individual's vital interest. We may process your information when necessary to save or protect an individual’s vital interest, such as to prevent harm.

3. WHAT LEGAL BASES DO WE RELY ON TO PROCESS YOUR INFORMATION?
In Short: We only process your personal information when we believe it is necessary and we have a valid legal reason (i.e. legal basis) to do so under applicable law, like with your consent, to comply with laws, to provide you with services to enter into or fulfil our contractual obligations, to protect your rights, or to fulfil our legitimate business interests.
The General Data Protection Regulation (GDPR) and UK GDPR require us to explain the valid legal bases we rely on in order to process your personal information. As such, we may rely on the following legal bases to process your personal information:

Consent. We may process your information if you have given us permission (i.e. consent) to use your personal information for a specific purpose. You can withdraw your consent at any time. Learn more about withdrawing your consent.
Performance of a Contract. We may process your personal information when we believe it is necessary to fulfil our contractual obligations to you, including providing our Services or at your request prior to entering into a contract with you.
Legal Obligations. We may process your information where we believe it is necessary for compliance with our legal obligations, such as to cooperate with a law enforcement body or regulatory agency, exercise or defend our legal rights, or disclose your information as evidence in litigation in which we are involved.
Vital Interests. We may process your information where we believe it is necessary to protect your vital interests or the vital interests of a third party, such as situations involving potential threats to the safety of any person.

4. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?
In Short: We may share information in specific situations described in this section and/or with the following third parties.
We may need to share your personal information in the following situations:

Business Transfers. We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.

5. DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?
In Short: We may use cookies and other tracking technologies to collect and store your information.
We may use cookies and similar tracking technologies (like web beacons and pixels) to access or store information. Specific information about how we use such technologies and how you can refuse certain cookies is set out in our Cookie Notice.
6. HOW DO WE HANDLE YOUR SOCIAL LOGINS?
In Short: If you choose to register or log in to our Services using a social media account, we may have access to certain information about you.
Our Services offer you the ability to register and log in using your third-party social media account details (like your Facebook or Twitter logins). Where you choose to do this, we will receive certain profile information about you from your social media provider. The profile information we receive may vary depending on the social media provider concerned, but will often include your name, email address, friends list, and profile picture, as well as other information you choose to make public on such a social media platform.
We will use the information we receive only for the purposes that are described in this privacy notice or that are otherwise made clear to you on the relevant Services. Please note that we do not control, and are not responsible for, other uses of your personal information by your third-party social media provider. We recommend that you review their privacy notice to understand how they collect, use, and share your personal information, and how you can set your privacy preferences on their sites and apps.
7. HOW LONG DO WE KEEP YOUR INFORMATION?
In Short: We keep your information for as long as necessary to fulfil the purposes outlined in this privacy notice unless otherwise required by law.
We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy notice, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements). No purpose in this notice will require us keeping your personal information for longer than twelve (12) months past the termination of the user's account.
When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymise such information, or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.
8. HOW DO WE KEEP YOUR INFORMATION SAFE?
In Short: We aim to protect your personal information through a system of organisational and technical security measures.
We have implemented appropriate and reasonable technical and organisational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorised third parties will not be able to defeat our security and improperly collect, access, steal, or modify your information. Although we will do our best to protect your personal information, transmission of personal information to and from our Services is at your own risk. You should only access the Services within a secure environment.
9. DO WE COLLECT INFORMATION FROM MINORS?
In Short: We do not knowingly collect data from or market to children under 18 years of age.
We do not knowingly solicit data from or market to children under 18 years of age. By using the Services, you represent that you are at least 18 or that you are the parent or guardian of such a minor and consent to such minor dependent’s use of the Services. If we learn that personal information from users less than 18 years of age has been collected, we will deactivate the account and take reasonable measures to promptly delete such data from our records. If you become aware of any data we may have collected from children under age 18, please contact us at contact@mcdualcontrols.co.uk.
10. WHAT ARE YOUR PRIVACY RIGHTS?
In Short: In some regions, such as the European Economic Area (EEA), United Kingdom (UK), and Switzerland, you have rights that allow you greater access to and control over your personal information. You may review, change, or terminate your account at any time.
In some regions (like the EEA, UK, and Switzerland), you have certain rights under applicable data protection laws. These may include the right (i) to request access and obtain a copy of your personal information, (ii) to request rectification or erasure; (iii) to restrict the processing of your personal information; (vi) if applicable, to data portability; and (vii) not to be subject to automated decision-making. In certain circumstances, you may also have the right to object to the processing of your personal information. You can make such a request by contacting us by using the contact details provided in the section 'HOW CAN YOU CONTACT US ABOUT THIS NOTICE?'below.
We will consider and act upon any request in accordance with applicable data protection laws. If you are located in the EEA or UK and you believe we are unlawfully processing your personal information, you also have the right to complain to your Member State data protection authority or UK data protection authority.
If you are located in Switzerland, you may contact the Federal Data Protection and Information Commissioner.
Withdrawing your consent: If we are relying on your consent to process your personal information, you have the right to withdraw your consent at any time. You can withdraw your consent at any time by contacting us by using the contact details provided in the section 'HOW CAN YOU CONTACT US ABOUT THIS NOTICE?' below.
However, please note that this will not affect the lawfulness of the processing before its withdrawal nor, will it affect the processing of your personal information conducted in reliance on lawful processing grounds other than consent.
Account Information
If you would at any time like to review or change the information in your account or terminate your account, you can:

Upon your request to terminate your account, we will deactivate or delete your account and information from our active databases. However, we may retain some information in our files to prevent fraud, troubleshoot problems, assist with any investigations, enforce our legal terms and/or comply with applicable legal requirements.
Cookies and similar technologies: Most Web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove cookies and to reject cookies. If you choose to remove cookies or reject cookies, this could affect certain features or services of our Services.
If you have questions or comments about your privacy rights, you may email us at contact@mcdualcontrols.co.uk.
11. CONTROLS FOR DO-NOT-TRACK FEATURES
Most web browsers and some mobile operating systems and mobile applications include a Do-Not-Track ('DNT') feature or setting you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected. At this stage no uniform technology standard for recognising and implementing DNT signals has been finalised. As such, we do not currently respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online. If a standard for online tracking is adopted that we must follow in the future, we will inform you about that practice in a revised version of this privacy notice.
12. DO WE MAKE UPDATES TO THIS NOTICE?
In Short: Yes, we will update this notice as necessary to stay compliant with relevant laws.
We may update this privacy notice from time to time. The updated version will be indicated by an updated 'Revised' date and the updated version will be effective as soon as it is accessible. If we make material changes to this privacy notice, we may notify you either by prominently posting a notice of such changes or by directly sending you a notification. We encourage you to review this privacy notice frequently to be informed of how we are protecting your information.
13. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?
If you have questions or comments about this notice, you may email us at contact@mcdualcontrols.co.uk or contact us by post at:
MC Dual Controls21 Harwd RoadBrymboWrexham LL11 5BPWales
14. HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?
Based on the applicable laws of your country, you may have the right to request access to the personal information we collect from you, change that information, or delete it. To request to review, update, or delete your personal information, please fill out and submit a data subject access request.This privacy policy was created using Termly's Privacy Policy Generator.

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1. About Us

2. Dual Controls

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Term's & Conditions

1. About Us

2. Dual Controls

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